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How to use them

Copy the message, replace the words in braces with your student's details and send it at the suggested moment. If you would rather not do it by hand, Studio Link sends payment reminders from your number on the Scale+ plan.

Billing and reminders

The day the charge starts

When to send it: The day the payment period starts

Hi {name} 👋 Your monthly fee of {amount} starts today. It is due on {date}. You can pay by transfer or at the academy. Thank you!

In Studio Link: Text to copy and send yourself.

3 days before

When to send it: Three days before the due date

Hi {name} 👋 A reminder that your monthly fee of {amount} is due on {date}. You can pay by transfer or at the academy. Thank you!

In Studio Link: It goes out on its own from your number with WhatsApp Premium (Scale+). On other plans the system writes it and you press send.

On the due date

When to send it: The day it is due

Hi {name}, your monthly fee of {amount} is due today. If you already paid, ignore this message 🙌

In Studio Link: It goes out on its own from your number with WhatsApp Premium (Scale+). On other plans the system writes it and you press send.

3 days after

When to send it: Three days after the due date

Hi {name}, we did not see your payment of {amount} from {date}. Can we help with anything? We are here.

In Studio Link: It goes out on its own from your number with WhatsApp Premium (Scale+). On other plans the system writes it and you press send.

7 days after

When to send it: Seven days after the due date

Hi {name}, your payment of {amount} from {date} is still pending. To keep your spot in class, can we sort it out this week?

In Studio Link: It goes out on its own from your number with WhatsApp Premium (Scale+). On other plans the system writes it and you press send.

Confirmation

Payment received

When to send it: When you record the payment

Thank you {name}! We received your payment of {amount}. See you in class 💃

In Studio Link: With WhatsApp Premium (Scale+) you send it from your number, with your account's template.

Staying close to your students

Welcome

When to send it: When a new student enrolls

Welcome {name}! Your first class is on {date}. If you have any questions, write to us here.

In Studio Link: Text to copy and send yourself.

Missed a class

When to send it: The same day of the absence

Hi {name}, we missed you in class today. Is everything okay? We hope to see you at the next one 🙂

In Studio Link: Text to copy and send yourself.

Birthday

When to send it: On their birthday

Happy birthday {name}! 🎉 May your day be full of joy and energy. Thank you for being part of the academy.

In Studio Link: Text to copy and send yourself.

How to write a good payment reminder

  1. 1

    Greet them by name

    Start with the student's name so it does not feel like a mass message.

  2. 2

    State the amount and the date

    Say how much it is and when it is due, plainly.

  3. 3

    Give a way to pay

    Tell them how: transfer, at the academy or by card online.

  4. 4

    Close in a friendly tone

    Say thanks and offer help. A friendly reminder gets paid sooner.

Let them send themselves

Studio Link reminds on the four billing dates.

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